Full-fledge eCommerce Solution
Our team developed a cutting-edge eCommerce solution for our clients, fulfilling their requirements and supporting their business operations.
The web app provides a product management system to the organization for editing and aligning images and content to be displayed. And it enables the customers to select the most relevant SSL certificate and add it to their cart.
Further, customers can buy that SSL certificate by paying online through credit cards, debit cards, net banking, and digital wallets. Also, all the payment gateways adhere to PCI DSS protocol, ensuring secure transactions.
Dedicated Interface for Reseller and Affiliate Programs
With the new application, the user will get a separate interface when it registers his id for reseller and affiliate programs.
When the user resells any SSL certificate, details of the new owner will automatically get transferred to Rapid SSL for the verification process. The users don’t have to send emails to update their user information.
In addition, the affiliate interface provides real-time data about new users purchasing through the link and how much bonus will get credited to the customer’s account.
Site Lock Management System
For managing the Site Lock services, we crafted two interfaces. One system gets handled by the staff members, and the other is available to the customer.
According to the requirement, if a customer sends a request to the support team to help them in Site Lock operations, the team can create a secure connection with their systems and perform security procedures.
Moreover, we embed custom reporting and analysis tools, which consistently evaluate the data to provide details vulnerability and patch reports.
Further, we integrate all the security APIs, plugins, and testing tools, which every customer can access to scan their website and remove malicious files.
Remote SSL Installation Mechanism
Our engineers adjoin the remote connection mechanism within the organization’s and customer’s portal. It helps both of them create an encrypted channel and take only appropriate control of the remote system.
In addition, the staff member gets the feature to utilize SSL tools while configuring it to ensure successful implementation.
Whenever a user buys an SSL certificate from Rapid SSL, they can access all the associated information through a dedicated system.
Using their login id and password, they will have access to update the information, contact customer support, and renew the certificate.
Also, the system will automatically send renewal notifications through mail and SMS before two weeks of expiration. All of its details will be stored in a centralized database to provide efficient services to customers.
Besides this, the customer can handle PKI operations and send certificate signing requests to the SSL vendor.
Customer Management System
The customer Request Handling portal is mainly for the organization.
It helps them assign customer queries to relevant support team members and prioritize them according to requirements.
Also, we embedded some SSL analysis and scanning tools, which will aid the support team in resolving basic errors and providing a fast resolution.
Tools Accessibility through Browsers
Our engineers have adjoined all the tools within the web app.
Now, every customer can visit the Rapid SSL website and utilize any tool without downloading it.
These tools are provided to internal staff members in the customer management system to resolve minor errors rather than escalating every query without proper details.