In the initial phase of the software project, our team conducted an in-depth analysis through various interviews and brainstorming sessions to collect the relevant data for software development.
As a result, we have listed down some of the significant challenges we have solved through our Flexible, Fast-moving, and affordable approach.
Multiple Payment Mechanisms and Shopping Cart
Our client offers a variety of SSL certificates to their customers. To allow them to pay online, the company wants to provide secure payment gateways integrated into their eCommerce platform.
Our ally wants to develop a full-fledged eCommerce store with all the essential gateways and shopping cart systems as their first primary requirement.
Besides this, there was also a need for a cart and checkout mechanism, aiding the customers to add their certificates and buy them.
The SSL Store offers a wide array of services and certifications and wants to display the details on its website.
Before reaching out to us, the organization was using an outdated product management system, leading the organization to miss some crucial steps in managing them appropriately.
Here, the primary requirement of our client was to have a reliable management system that can effortlessly align with company standards and provide them with a fantastic final result.
Reseller and Affiliate Portals Integration
The SSL Store offers to resell certificates and provides affiliate programs for its customers.
Due to the lack of these online portals, the support team had an additional workload. Also, it was degrading the customer satisfaction, revenue, and productivity rate.
Moreover, the client requires providing reporting and analytics tools to end-users to evaluate the real-time data.
Our professional advised our client to include different interfaces to provide Reseller and Affiliate programs but utilize a centralized database for accurate data handling.
In-Built IoT Certificate Management
The IoT certificate of the SSL Store is very advanced, but our ally was facing complexities in providing a single hybrid application to their customers for configuring multiple IoT devices.
Also, our client wants the app to get linked with any device and ensure it scales up when required automatically.
Hence, the primary need to mitigate this challenge was an IoT device-compatible management software for their stakeholders.
Data Security, PKI Management, and Private CA
The SSL Store was scaling up its business by providing more services, such as Private CA, partner programs, and API integrations.
To offer these services, they have to modernize their overall infrastructure and harden the security to maintain data integrity, confidentiality, and availability.
Furthermore, the company wants to provide an attractive UI to private CA users, through which they can perform configuration without any external help. Therefore, our team has to build a secure IT infrastructure and charismatic UI, supporting SSL Store to achieve their goal.
Moreover, our client wants to set up a custom PKI management module, helping their clients seamlessly implement and manage encryption keys.
Frequent Customer Certificate Expiry
The customers of our ally were not able to update their security certifications on time, increasing the probability of cyber-attacks.
To solve this issue, SSL Store provided us with their requirement to store all crucial customer data in a single database and set alerts, which will automatically send notifications through messages and emails to customers for renewing their certificates.